Terms and Conditions
Effective November 3, 2026
These terms cover this website and online ordering provided by DEANNA'S PIZZERIA & RESTAURANT, INC., doing business as Deanna's Pizza at 1284 North Ave, New Rochelle, NY, 10804. Please review them when placing an order or using the site's services. Our Privacy policy explains how we handle information.
Orders
Check the restaurant location, items, options, quantities, contact details and fulfillment instructions before submitting. Availability, prices and service hours can change. An order request is confirmed only after the restaurant accepts it; a payment authorization or acknowledgment of receipt is not an acceptance.
Use the order-status page to check confirmation or changes. Preparation, pickup and delivery times are estimates. If a submission's status is unclear, contact the restaurant before placing another order.
Payments and charges
Available payment methods and applicable charges appear at checkout. Online card payments for this location are sent securely to the restaurant's POS payment provider. Use only payment information you are authorized to use and enter it in the designated checkout fields.
Review the items, tax, any stated restaurant or delivery fees, and your optional tip before submitting and paying. A fee is not a gratuity. A card authorization may appear as a temporary hold before a transaction completes; the final payment status and your bank determine how it appears on your account.
Changes, cancellations and refunds
Call (914) 636-5960 promptly for a change, cancellation, missing item or refund question. Have your order details ready. Requests depend on the order's progress and are confirmed only when the restaurant confirms them.
The restaurant reviews payment adjustments and refunds with the relevant order. If a refund or authorization release is issued, the processor and your bank determine when it appears. Stopping texts does not change, cancel or refund an order.
Text message terms
- Program: Deanna's Pizza Order Updates, operated by DEANNA'S PIZZERIA & RESTAURANT, INC.
- Messages: automated transactional updates about your order, such as receipt, acceptance, rejection, adjustments, readiness for pickup, dispatch or cancellation. This program does not include marketing or promotions.
- Enrollment: enter a mobile number you control, select Text me for order updates (optional) next to your phone number at checkout, and submit your order. The checkbox starts unchecked for a new order. Selecting it authorizes the requested automated order updates. Providing a contact number, registering an account or accepting website terms alone does not enroll you.
- Optional consent: consent is not a condition of purchase. You can order without texts. Consent covers the requested order notifications, not promotions, unrelated services or another restaurant's SMS program.
- Verification codes: selecting Send verification code separately requests a text to confirm your number for an account or available first-order reward. It does not enroll you in order updates or marketing. A successful code request sends one text; requesting another code may send another. You can order without the optional reward. STOP also blocks verification texts from the same sender until you allow messages again.
- Frequency: message frequency varies with your orders and their status changes. An order may generate several texts.
- Charges: message and data rates may apply under your mobile plan. We do not charge a separate SMS enrollment fee.
- Opt out: reply STOP to the sender. You may receive one confirmation, after which further program texts from that number stop. To allow requested messages again, reply START or UNSTOP to the same number where supported, and select text updates for a new order. A checkout selection alone may not remove a carrier-level block.
- Help: reply HELP or call (914) 636-5960. Automated messages do not provide an urgent order-change service; call for time-sensitive assistance.
- Delivery: carriers are not liable for delayed or undelivered messages. Delivery depends on your device, carrier and network. Check your online order status or call if a text does not arrive.
- Your number: provide a number you are authorized to use. If it changes or you give it up, stop messages to the old number and update your details before requesting further texts. Do not send card details or other sensitive financial information by SMS.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy policy.
Reservations
If you submit a table request through an available reservation form, it is confirmed when the restaurant confirms it. Call if your plans change or you need to check a request.
Food information and special requests
Call before ordering if you have an allergy or dietary requirement. Menu descriptions and instruction fields do not replace a conversation with staff about ingredients, preparation and possible cross-contact. Availability and the ability to accommodate requests depend on the restaurant.
Accounts and website content
Keep account access and private order links secure. Provide accurate information you are authorized to share. Do not impersonate another person, interfere with the site or submit unauthorized orders or payments.
Photographs, branding, menus and other content belong to their respective owners. Ask before reusing them. External websites and services have their own terms and policies.
Changes
Updated terms will be posted here with a new effective date. Changes do not authorize a new SMS purpose or reverse an opt-out.
Contact us
DEANNA'S PIZZERIA & RESTAURANT, INC., doing business as Deanna's Pizza
1284 North Ave, New Rochelle, NY, 10804
(914) 636-5960